This website is a property of GenX Mobiles (hereinafter referred to as “GenX Mobiles” or the “Company”). By using our website www.genxmobiles.com (hereinafter referred to as “genxmobiles.com” or the “Site”), you agree to these conditions. Please read them carefully.
If you do not wish to be bound by these Terms and Conditions, You may not access or use this Service. If you utilize the service in a manner inconsistent with these terms and conditions, GenX Mobiles, may terminate your access, block your future access and/or seek such additional relief as the circumstances of your misuse. GenX Mobiles may modify these terms and conditions at any time and such modification shall be effective immediately upon posting of the modified Terms and Conditions. You agree to review the Terms and Conditions periodically to be aware of such modifications and your continued access or use of the Service shall be deemed your conclusive acceptance of the modified Terms and Conditions.
All items purchased through www.genxmobiles.com will be delivered through secured 3rd party courier service. You will be informed of the contact details of your courier and tracking details of your order once it has been dispatched from our stores.
Please review the delivery time to ensure satisfies your requirement before placing your order. The estimated delivery time is provided under ideal conditions and may be affected due to a number of reasons – no requests for refunds or order cancellations will be entertained until the delivery period has exceeded 10 working days from the estimated duration of delivery.
Delivery fees are applicable for all purchases from www.genxmobiles.com. There may be instances in which free delivery will be provided for a limited duration or if certain conditions are met.
Returns for selected items will be accepted upon receipt of a restocking fee. The restocking fee will be as follows and depend on the period within which the product is returned (the purchase date will be counted as a day of use):
No returns past 14 days from the date of purchase will be accepted. Returned items should be in brand new condition with all stickers etc attached along with all original packaging. If the seal of the packaging is open, the minimum applicable amount is 15%. The value of the returned items (after deducting restocking fees) will be offered in store credit. NO CASH REFUNDS. Only select items and products are valid for this return policy.
Please ask your point of contact at the store if your product is applicable for this return policy. All decisions taken by GenX Mobiles with respect to return policies are final and not negotiable.
When you visit the Site or send e-mails to us, you are communicating with us electronically. You thereby consent to receive communications from us electronically. We will either communicate with you by e-mail or post notices on the Site. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
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